Telephone: (01264) 366 441 email: enquiry@q3windows.co.uk
Windows Doors Conservatories Roofline

Guarantees

Q3 Windows offer our customers a range of guarantees to ensure complete piece-of-mind. All of our installations carry our own 10 year 'Repair or Replace' guarantee, to ensure our customers remain satisfied with the quality of our work for many years.

Q3 Windows are FENSA registered and are members of the Plastics Window Federation.
What is FENSA?

FENSA stands for the Fenestration Self-Assessment Scheme. It has been set up by the Glass and Glazing Federation (GGF) and other industry bodies with Government encouragement in response to the current Building Regulations for England and Wales.

When having windows and doors replaced homeowners must comply with current thermal peformance standards and ensure that they get a certificate of compliance from FENSA or from Local Authority Building Control. FENSA regestration enables companies that install replacement windows and doors to self certify compliance under these Building Regulations.

FENSA - The industry gold standard for replacement windows and doors - the proven brand trusted and demanded by consumers, local authorities, industry and government.

The Plastics Window Federation

The Plastics Window Federation is represented by it's members throughout the whole of the United Kingdom.

Members of the Federation are companies both large and small, that provide domestic, commercial and industrial customers with replacement window, door and conservatory installations

Members of the Federation have been thoroughly vetted and their customers may be assured that they are totally dedicated to ensuring complete satisfaction with every installation carried out.

Each member has demonstrated sound business management, financial stability and a commitment to maintain those standards required by the Federation.

Member companies are indeed the elite within the industry and they have at their disposal at all times our complete range of services to be offered to all customers.

The Plastics Window Federation is the only organisation to offer a comprehensive examination of the ability of members' sales staff to answer the wide range of questions posed by potential customers.

Deposit Indemnity Scheme

All customers of member companies can rest assured that the Federation's Deposit Indemnity Scheme protects them against loss of deposit they pay in accordance with the terms and conditions prevailing in the Policy of Insurance.

Under the Deposit Indemnity Scheme, in the unlikely event that the member is unable to complete the work due to ceasing to trade, the Federation ensures that the outstanding work is completed to the original specification or as near as possible, at no additional cost.